How can I tell if a cake is Eggless or contains Egg?
It’s all in the signature. For our eggless stars, look for the Green Dot inside the green square on the pack. If you see a Dark Brown Triangle inside a brown square, that’s our "Contains Egg" mark. On our site, it’s even easier—just hit the "Eggless" filter to instantly track down favorites like the Red Velvet Swiss Roll and Vanilla Cake Fingers.
Do you bake your Veg and Non-Veg cakes in the same oven?
We run a tight ship. While Veg and Non-Veg products are produced in the same facility, we enforce strict CIP (Cleaning In Place) protocols. Between every Production Changeover, the equipment gets a rigorous scrub-down to prevent cross-contamination. Professionals verify the Line Clearance personally—ensuring a completely clean slate before the next batch begins.
Do you use animal gelatin in the jams or jellies inside your cakes?
Animal gelatin is permanently blacklisted at Winkies. Our Swiss Rolls and Center-Filled Muffins stick to Pectin (derived from fruit) or plant-based stabilizers for that perfect texture—making it a strictly vegetarian affair.
I have a nut allergy. Which cakes should I avoid?
Some of our products are a little nutty. Literally. Before you commit, run a background check on the bold "Allergen Information" (back of pack). It’s the only way to know if nuts are hiding in the lineup.
Are your cakes safe for children to eat daily?
We don’t play games with safety at Winkies. Our cakes meet strict FSSAI standards and pass the rigorous vetting of external NABL accredited labs. We also run high-class internal labs at every unit to guarantee quality every single time. While Winkies cakes are the perfect suspect for school tiffins or evening snacks, like any sweet reward, they’re best enjoyed as part of a balanced diet.
Do you use preservatives in your cakes?
At Winkies, we play strictly by the book. We use food-grade preservatives within FSSAI prescribed limits. Think of them as the security detail—essential for keeping Winkies cakes safe from contamination and fresh from our oven to your doorstep.
Do your cakes contain Trans Fats or Hydrogenated Oils?
At Winkies, full disclosure is the only policy. We primarily use refined vegetable oils. While trace amounts of trans fats may exist (naturally or from processing), we adhere strictly to the FSSAI limit. You can inspect the Nutritional Panel on every pack for the exact figures—because we have nothing to hide.
Is the fruit in your Fruit Cake real fruit or just jelly?
At Winkies, we don’t deal in counterfeits. Our Rich Butter Fruit Cake and Fruit Sliced Cake are loaded with the real deal—candied fruit cuts (Papaya), raisins, and peels. No imposters allowed.
Why does the cake size look smaller than before?
Visuals can vary, but the scale is the final judge. At Winkies, we sell strictly by Net Weight, not volume. A new mold or package might change the product's profile, but we guarantee the full grammage listed on the pack (e.g., 25g or 165g).
Can I warm up the cakes (like Chocoluv or Swiss Rolls) before eating?
Chocoluv can’t take the heat—it ruins the choco-coating. Swiss Rolls, however, are greenlit for a 10-second microwave spin. The cream melts slightly and the sponge softens, turning into a warm, pudding-like indulgence.
What does "Untouched by Hand" actually mean?
It’s our blueprint for total hygiene. Our automated systems utilize precision European technology to manage everything from mixing to sealing, ensuring no human hands ever touch the cake. On lines where a human element is necessary, every touchpoint is strictly governed by rigorous hygiene protocols and protective gear. We don't leave safety to chance; we bake it into the system.
How do you ensure every cake looks and tastes the same?
Consistency isn’t a coincidence; it’s a mission. To ensure every slice is a carbon copy of the last, we use precision-calibrated technology and a team of experts who watch the details like a hawk. From texture to taste, everything is calculated so that your favorite treat never has an "off" day.
Are your products FSSAI approved?
We’re fully vetted and then some. Every Winkies treat is crafted in strict compliance with FSSAI regulations. But we don't just take our own word for it—we also run periodic checks through NABL-accredited external labs to keep our standards ironclad. When it comes to safety, we’re strictly by the book.
Are your factories certified for food safety (ISO/FSSAI)?
Our credentials are as solid as they come. Our facilities aren't just licensed by FSSAI; they are FSSC 22000 & ISO 22000 certified, meeting the highest international benchmarks for safety. We keep our operations locked down to global standards because when it comes to quality, we don't believe in cutting corners.
Where are your cakes manufactured?
Our bases of operation are spread across the map. Every Winkies treat is baked at our state-of-the-art Dream Bake facilities in Kolkata (Garia and Sankrail Food Park), Siliguri, and Bangalore. We’ve strategically placed our ovens to ensure that wherever you are, a fresh cake is never too far away.
Do you conduct regular hygiene audits at your facilities?
We run a tight ship, and we’re our own toughest critics. Beyond our rigorous daily internal checks, we welcome regular external audits to ensure our safety systems stay world-class. We don’t just meet the industry bar; we’re the ones moving it higher.
Do you have pest control measures in your manufacturing facilities?
Our perimeter is impenetrable. We maintain industrial-grade protocols to ensure our production zones stay completely pest-free, around the clock. In our world, hygiene isn't just a practice—it’s a high-security operation. We keep the environment pristine so nothing gets between you and a perfect cake.
Do your employees undergo regular health checks?
A team in peak condition is non-negotiable. Our 3,000+ strong workforce undergoes mandatory health screenings and stays current on all required vaccinations. In our facilities, precision performance and personal hygiene go hand-in-hand. We keep our team in top form to ensure your cake is always in safe hands.
How do you ensure the quality of your raw ingredients (like eggs and flour)?
We don’t just take an ingredient’s word for it. We source exclusively from top-tier, certified suppliers, but that’s just the starting point. Every batch—from farm-fresh eggs to premium flour—must pass strict lab testing before it’s cleared for the kitchen. With our relentless vendor audit system, we make sure our partners stay as sharp as we are.
Is the plastic wrapper food-grade and BPA-free?
Our wrappers are the ultimate bodyguards for your cake. We use high-quality, food-grade BOPP laminates that are fully certified for direct food contact. They’re designed to act as a high-tech shield, keeping out moisture and air so the freshness stays locked inside. Safe, secure, and purely sweet.